Frequently Asked Questions

We're a local Canadian company, not a call-centre giant. You get transparent interchange-plus pricing, no setup fees, and real people answering the phone 24/7/365 — and we'll even help cover the cost of leaving your current provider.

No. We earn your business month to month — there's no long-term lock-in, and you can leave at any time without termination penalties.

Interchange is the wholesale rate the card networks (Visa, Mastercard) charge on every transaction — every processor pays it. With interchange-plus pricing you pay that true cost plus one small, fixed margin for us, so your statement is fully transparent and you always know exactly where every fee goes.

No. There are no setup fees and no surprise charges — your statement shows the card networks' interchange cost and our fixed margin, and that's it. What we quote is what you pay.

Yes — switch to Virtuous and you'll receive a $300 credit, and we'll help offset any cancellation fees your current processor charges. For most merchants the switch pays for itself right away.

We carry the full Clover line-up — Station Solo and Duo, Mini, Flex, and Kiosk — plus wireless and countertop terminals and a browser-based virtual terminal for phone and mail orders. We'll match the hardware to how your business actually sells.

Most merchants are approved within one business day, and your hardware arrives pre-configured and ready to take payments out of the box. From first call to first sale is typically just a few days.