Privacy Policy
Last updated: August 12, 2026
Virtuous Payments ("we", "us") is a Canadian merchant services provider based in Vancouver, British Columbia. Your privacy is important to us. This policy explains how we collect, use, disclose, and protect personal information, in keeping with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.
Privacy Policy
What we collect and why
Before or at the time we collect personal information, we identify the purpose for which it is being collected. Typically this means contact details (name, email, phone) and business information you provide when you enquire about or apply for our services, so that we can respond to you, assess an application, and provide merchant services.
Consent and use
We collect and use personal information only for the purposes we have identified, unless we obtain your consent for another purpose or the use is required by law. We collect information by lawful and fair means and, where appropriate, with your knowledge or consent.
Retention
We keep personal information only as long as necessary to fulfil the purposes it was collected for, and to meet our legal and regulatory obligations.
Accuracy
Personal information should be relevant to the purposes for which it is used and, to the extent necessary for those purposes, accurate, complete, and up to date. Contact us at any time to review or correct your information.
Safeguards
We protect personal information with security safeguards appropriate to its sensitivity, guarding against loss, theft, unauthorized access, disclosure, copying, use, or modification. Payment transactions are processed through PCI-compliant systems.
Openness
We are committed to conducting our business in accordance with these principles. Information about our policies and practices for managing personal information is available on request.
Website Terms of Use
Use of this site
By accessing this website you agree to these terms of use and all applicable laws and regulations. The materials on this site are protected by copyright and trademark law. You may view and download materials for personal, non-commercial use only; you may not modify, copy, republish, or redistribute them without our permission.
Disclaimer
The materials on this site are provided "as is" without warranties of any kind, express or implied. We do not warrant that the materials are accurate, complete, or current, and we may change them at any time without notice. Product pricing and offers are confirmed at the time of application.
Limitation of liability
To the fullest extent permitted by law, Virtuous Payments is not liable for any damages arising out of the use of, or inability to use, the materials on this site.
Links
This site links to external websites we do not control. Links do not imply endorsement, and use of any linked site is at your own risk.
Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein.
Contact us
Questions about this policy or your personal information? Reach us at info@virtuouspayments.com, call +1 877-671-1782, or write to Virtuous Payments, 1275 Venables St Unit 290, Vancouver, BC V6A 2C9.